Critical to Quality All The Way Out the Door

In a typical production machining operations the quality focus is generally on the process and procedures that occur while parts are being produced. But, the quality management system doesn’t end there. Ultimately the shipping department is the final line of defense in the quality process ensuring great parts that have been produced are delivered safely and on-time. While machining custom parts that meet exacting customer specifications is Heartland’s core functionality our dedicated shipping team is responsible for the following steps, right up to loading parts on trucks, that are critical to quality;

  • Deburring – Sharp edges are dangerous and unacceptable on machined parts. Our shipping department is the gatekeeper ensuring parts are appropriately deburred before they are shipped. This ensures that parts are received safely at the customer location ready for sale, integration into an assembly, or the next machining operation.
  • FOD Prevention – A final review for Foreign Object Debris (FOD) ensures parts are shipped without articles or substances on / in them which could potentially cause damage. While FOD prevention is critical for aerospace applications it’s also applicable for any finished parts regardless of the industry.
  • Assembly – Most multiple component assemblies, based on customer required, are completed within our shipping department.
  • Stamping, Marking & Identification – Heartland ensure that all customer required information per their specification is stamped onto individual parts. Our shipping department utilizes dot peen direct part marking which provides the following advantages;
    • Permanent marks
    • Good marking depth
    • Highly visible mark
    • Low-stress marking

Upon completion and prior to shipping the stamping content is double checked by our quality team.

  • Individual Part Packaging – Preparation and packaging of each piece always meets customer requirements that may include; rust prevention, individual packaging, sleeving parts, wrapping in specialty wax paper, etc.
  • Packing – Parts are packed as efficiently as possible to meet customer specifications. We ensure that each box / crate is sturdy and durable with cardboard protection inside to ensure parts do not come in contact with each other during transit. Heartland has a full woodshop that enables us to produce custom packaging for the secure transit of diverse sized parts.
  • Loading – Safe transport from the shipping area to the loading dock and onto awaiting trucks is critical. Securing the load in the carriers trailer can reduce any unnecessary transit damage.

While shipping is a prerequisite for any manufacturer it’s taken to the next level at Heartland. We take pride in ensuring that the parts we produced arrive at our customer’s facilities on time and in the same high quality that they left our facility.

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